SEEK Bordeaux Wine Top

Returns & Exchanges

At Seek to Inspire, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we're here to help. Please review our returns and exchanges policy below to ensure a smooth process.

Return Policy

• Eligibility: You can return items within 14 days of receiving your order.
• Condition: All items must be returned in their original, unused condition, with tags still attached. Please ensure the items are in their original packaging.
• Exclusions: We do not accept returns on sale items, gift cards, or personalized/customized products.

How to Return an Item

1. Request a Return: To initiate a return, please email us at info@seektoinspire.com within 14 days of receiving your order. Include your order number, the items you wish to return, and the reason for the return.
2. Return Authorization: Once your return request is reviewed, you’ll receive a Return Authorization (RA) number and detailed instructions for returning your items.
3. Packaging: Please securely pack the items in their original packaging or similar protective packaging to prevent damage during transit. Make sure to include the RA number on the return package.
4. Shipping: Return shipping is at the customer’s expense, unless the item was defective or an error occurred in processing your order. We recommend using a trackable shipping service for returns, as we cannot guarantee we will receive your returned item without tracking.

Exchanges

We currently do not offer direct exchanges. If you need a different size or item, please return the original item for a refund and place a new order on our website.

Refunds

• Processing Time: Once we receive and inspect your returned item, we will process your refund within 7-10 business days.
• Method: Refunds will be issued to the original payment method. Please note, it may take several days for the refund to appear on your statement, depending on your bank or card provider.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@seektoinspire.store with your order number and photos of the damage. We will arrange a replacement or refund for the damaged item at no extra cost to you.

Contact Us

If you have any questions or need assistance with your return, don’t hesitate to get in touch:

• Email: info@seektoinspire.store

We are here to ensure your experience with Seek to Inspire is as smooth as possible. Thank you for choosing us!